2 Jobs in Washington, DC
The HSC Health Care System is Hiring a Community Outreach Representative Near Washington, DC
The Community Outreach Representative provides in-the-field services as follows: makes home visits to initiate the enrollment process for newly eligible enrollees; locates existing enrollees as part of the enrollee-monitoring process; educates prospective and current enrollees and families on services and benefits of HSCSN; assists with the HSCSN Wellness Programs, and serves as HSCSN representative at health fairs, collaborative/community organization events, and meetings. This position operates under the Department of Family and Community Development Director's direction with some independent discretion in decision-making.
QUALIFICATIONS:
Required Education:
High school diploma or GED - required, College education - preferred
Required Experience:
Three years of community relations, customer, or enrollment experience in a health-related or managed care organization are preferred. Must possess excellent customer relations skills.
Must have excellent oral and written communication skills. Must have the ability to make presentations effectively and communicate with executives, directors, managers, staff enrollees, and the general public. Must be able to work independently, think creatively, plan strategically, and implement efficaciously. Ability to work effectively within a team framework. Must possess a valid driver's license and have access to reliable transportation.
License/Certifications:
None.
JOB FUNCTIONS
Essential job duties:
- Assist all business lines in retaining currently qualified enrollees by following a strategic daily work schedule that includes rotating am/pm hours and weekend hours. This includes but is not limited to telephone outreaches and community visits with enrollees.
- Establish and maintain an accurate record of all enrollee's contact information, including outreach and home visits.
- Accurate completion and daily submission of all assessments, necessary forms, etc.
- Maintain and increase daily and monthly goals set to improve the overall membership.
- Assist in developing marketing strategies, campaigns, and community partnerships to promote community awareness of HSCSN services.
- Makes visits to homes of newly eligible enrollees to conduct health and family needs surveys during the enrollment process, including information on the child's background, medical condition, health service utilization, education, vocation, family status, and living environment.
- Assists in the implementation of EPSDT initiatives to increase enrollee health visits.
- Attends and serves as HSCSN representative at local health fairs, collaborative and community organization events, and meetings.
- Assists in coordinating and facilitating Outreach Program activities.
- Prepares and submits assessment packages and weekly reports on assigned outreach activities.
Other job duties:
- May perform other duties in addition to those outlined in this job description.
DC residents are encouraged to apply!
Job Summary
Full Time
Social & Legal Services
$62k-81k (estimate)
05/12/2023
05/23/2024
hschealth.org
WASHINGTON, DC
50 - 100
1994
THOMAS CHAPMAN
$5M - $10M
Social & Legal Services
Related Companies
About The HSC Health Care System
The HSC Health System is a nonprofit health care organization committed to serving people with complex health care needs and eliminating barriers to health services. The System combines the resources of a health plan, pediatric specialty hospital, home health agency and parent foundation to offer a comprehensive approach to caring, serving and empowering people with disabilities. As a first-of-its-kind health system in Washington, DC with more than a century of experience, The HSC Health Care System remains committed to changing the lives of the people we serve through expert medical care, car ...
e coordination and advocacy. Today, we are known for our expertise in treating children, teens and adults who have disabilities and complex medical conditions. We are looking to build a community of dedicated staff who embrace our values and commitment to create a brand new way of caring and empowering. We invite you to view our current job openings for opportunities to advance your career through our mission to serve. Be a part of our journey and passion to make a difference.
More
Show Less
The job skills required for Community Outreach Representative include Presentation, Customer Service, Initiative, Community Relations, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Outreach Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Outreach Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Outreach Representative positions, which can be used as a reference in future career path planning. As a Community Outreach Representative, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Outreach Representative. You can explore the career advancement for a Community Outreach Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
